Acquiring eBay account feedback is the single most important factor that will increase your sales on eBay.
If you don’t have it, potential buyers will look for someone who does. It’s the first thing they look for.
According to recent reports more than 95% of consumers, consider feedback when making online purchases, and 85% regard online reviews as trustworthy as personal recommendations.
That’s a lot of business to miss out on with over 160 million buyers on eBay. Let’s take a look at what you can do to get the most out of your feedback and boost your eBay sales.
#1. Giving your customers feedback
Feedback is something that many people don’t pay attention to—and it works both ways.
When you leave feedback for someone who just bought your product, you start a conversation with your customers and make it easier for them to do the same for you. Take the initiative and provide feedback before the customer does. This will show impressive skill and acquire the generosity of the purchaser.
Merchants are encouraged to leave criticism when the installment clears, as the main genuine commitment that the purchaser has is to make the exchange.
The rest ultimately depends on you, so remember to thank your purchaser and leave them some certain criticism.
#2. Respond to criticism It is challenging to please everyone.
The reality is that someone will ultimately be dissatisfied if you sell on eBay.
Positive feedback is important, but negative feedback must be addressed professionally and politely. Even if you think a buyer has been unreasonable, don’t get defensive.
Consider how other customers will evaluate your response, and do everything in your power to project a positive image.
Future customers will be more likely to trust and buy from you as a result. Never apologize to the customer for their actions and accept responsibility.
#3. Provide excellent customer service
After a customer has made a purchase from you, the payment has been processed, and you are ready to ship their product and make money.
It’s over. Is that the end of it? It shouldn’t be.
You won’t be able to keep customers if you don’t get in touch with them as soon as they make a purchase.
Even a brief personalized message to thank them for their purchase and inform them of the status of their order can do wonders for your ratings and customer loyalty.
A customer contacting you to inquire about their order is the last thing you want. Tell them and keep them blissful. To stand out on eBay, quality of the product is not the only factor.
If you don’t also provide excellent e-commerce customer service, you won’t be able to reach your full potential.
If you treat each client as if they were your only one, they will keep coming back for more. That implies:
Tracking numbers for your products and on-time shipping Handle any complaints politely and promptly.
#4. Start a conversation
If you are satisfied with the quality of your products and services, asking for feedback is the most effective method.
An indirect request that doesn’t put pressure on your customers is the best way to accomplish this.
Make it clear to them how important it would be to learn how you did so that you can keep improving your customer service.
The timing of the request and how you respond to it can make the difference between success and failure.
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As an eBay seller, you know that a high feedback score is essential to building trust with buyers and increasing sales. However, building up that score can be a slow and frustrating process. That’s where AgedeBayAccounts comes in. We offer aged eBay accounts that have been pre-built with high feedback scores, so you can start selling with confidence from day one.
Our accounts are also aged, meaning they’ve been around for a while and have a proven track record of successful transactions. This makes them more attractive to buyers and gives you a competitive edge in the crowded eBay marketplace.
Plus, our accounts are verified and come with a 100% satisfaction guarantee. If for any reason you’re not satisfied with your purchase, we’ll work with you to make it right.
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Our team is also available to answer any questions you may have and help you find the perfect account for your needs.
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