admin@agedebayaccounts.com
+1 (707) 314-6665
eBay account feedback plays a crucial role in the success of sellers on the platform.
If you sell quality items and provide trustworthy, branded products to your buyers, you’ll naturally receive positive eBay reviews.
These positive reviews increase your seller feedback points, which, in turn, boost your eBay sellers account star ratings.
This helps push your listings to the top of search engine results, resulting in more sales.
However, it’s inevitable for eBay sellers to encounter negative reviews or feedback.
At some point in your selling journey, you may face account suspension due to negative eBay account feedback.
If you’re a seller who has experienced this, here are some tips to help you navigate the situation.
Reasons for Buyers Posting Negative eBay Feedback:
Selling low-quality items.
Failing to sell branded products.
Late delivery of orders.
Delivering items that don’t match the buyer’s expectations.
Buyers receiving damaged items, whether due to mishandling or other factors.
High shipping charges.
Inadequate provision of tracking details.
Insufficient customer support for queries.
Lack of proper response to refund and return policies.
These factors often drive eBay buyers to post negative reviews about your selling account.
Recent reports suggest that continuously receiving negative feedback can lead to a loss of over 94% of potential customers.
Moreover, this trend may continue in the future if not addressed properly.
To help you avoid or remove negative feedback on eBay, here are some tips:
Directly ask buyers to change negative eBay reviews against your account.
Keep in mind that eBay allows sellers to make this request only if they have at least 1000 reviews. You can make this request up to 5 times for every 1000 reviews.
Utilize the official feedback reversal request feature. Visit your eBay Feedback forum page and click on the “Request feedback revision” button in your feedback profile.
Choose whether you want to remove or change the negative feedback and include a note explaining why you’re requesting the modification.
Finally, click the “send” button. Remember that this option is only available for negative feedback, not for neutral reviews.
Request eBay to remove negative reviews within 90 days of the transaction date. If the date exceeds this limit, you won’t be able to apply for removal.
File a removal request by contacting eBay through your seller hub. Provide a detailed explanation of your sales history and the issue at hand.
eBay will investigate to determine if the mistake was made by you or the buyer. If no error is found on your end, eBay will support you and delete the review.
Respond directly to negative feedback publicly.
Underneath the negative comments, post a response expressing your willingness to resolve the issue and prioritize buyer satisfaction. This helps build trust with potential buyers.
While it’s crucial to make efforts to avoid negative reviews, if you find it challenging to manage or acquire feedback, don’t worry.
You can connect with agedebayaccounts.com for assistance.
They offer eBay account feedback, including US and UK accounts, that can enhance your reputation and increase sales on your eBay selling account.
If you’re interested, don’t hesitate to contact them at https://agedebayaccounts.com. You can also email your stealth account orders to admin@agedebayaccounts.com or reach them via WhatsApp at +1 520 608 7209
