eBay, a multinational e-commerce company with headquarters in San Jose, California, facilitates both consumer-to-consumer and business-to-consumer sales.
eBay is one of the largest e-commerce platforms in the world and has connected millions of buyers and sellers worldwide since its launch in 1995. The following are some eBay statistics as of 2023:
eBay is one of the largest online marketplaces because it has over 187 million active buyers worldwide.
GMV: Gross merchandise volume
The estimated gross merchandise value (GMV) of eBay in 2023 will be around $95 billion, or a sizeable portion of the global e-commerce market.
Mobile phone use:
In recent years, eBay has seen a significant rise in mobile usage, with over 70% of its customers shopping with smartphones.
Over 190 markets are served by eBay, which is well-known in nations like Germany, Australia, the United Kingdom, and the United States.
Product groups include:
Electronics, fashion, home and garden, motors, and collectibles are just a few of the many categories that are available on eBay.
With over 1.9 million active sellers worldwide, eBay is a popular marketplace for individuals and small businesses to sell their goods.
Options for delivery:
In order to meet the requirements of its international customer base, eBay provides a variety of delivery options, including standard, express, and international shipping.
Delivery the same day:
In some cities across the United States, eBay has partnered with local couriers to offer same-day delivery, allowing customers to shop quickly and easily.
Service to customers:
A money-back guarantee for buyers who do not receive their items or receive items that are not as described is part of eBay’s excellent customer service.
eBay’s Promised Shipping:
A feature called eBay Guaranteed Delivery gives customers more peace of mind when they shop on the platform by giving them delivery dates for eligible items.
System of feedback:
Buyers can rate their experiences with sellers using eBay’s feedback system, which helps to build trust and confidence in the platform.
Ebay Managed Payment Account:
PayPal, Apple Pay, and a variety of other payment methods are accepted by eBay managed payment account, making it simple for customers to make purchases there.
For sellers, eBay provides advertising options like sponsored products and promoted listings, which can help boost sales and visibility.
In order to assist sellers in making educated decisions and increasing sales, eBay offers them comprehensive analytics such as sales reports, traffic reports, and buyer insights.
A rise in sales:
Over the past few years, eBay has seen steady sales growth, with a 7% YoY increase in 2023.
In 2023, eBay’s international sales accounted for more than 60% of the company’s total GMV, demonstrating the platform’s extensive global reach.
Popular groups include:
In 2023, fashion, electronics, home & garden, and motors will be eBay’s most popular categories.
Price per square foot:
In 2023, eBay’s average sale price was around $50, and a variety of products were available at various price points to accommodate various budgets.
Rate of return:
In 2023, less than 10% of eBay purchases were returned. This indicates that the return rate is low.
Downloads of mobile apps:
Over 100 million people have downloaded the eBay mobile app, indicating the platform’s popularity and the growing significance of mobile commerce.
Engagement of users:
Over 50% of active buyers will visit eBay at least once a week in 2023, indicating that the platform has a high level of user engagement.
These figures highlight eBay’s commitment to delivering a positive shopping experience to its customers, as well as its ongoing success and expansion.
eBay provides a variety of features and tools to make your online shopping and selling experience as smooth and convenient as possible, regardless of whether you are a buyer or a seller.
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